Digital queueing system supporting organized service delivery across university offices, reducing wait times and managing in-person service queues efficiently.
Queueing Management System
University offices handling high volumes of students and staff faced disorganized queuing, long wait times, and poor service delivery - especially during peak academic periods like enrollment.
A digital queueing system that assigns numbered tickets, manages service windows, and provides real-time queue tracking - bringing order, transparency, and efficiency to in-person service delivery.
Target Users
Students and staff visiting university offices; administrative staff managing service windows.
Category
CSU Projects
Status
Internal System
Year
Ongoing
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Get in TouchRowbie Lopez, MIT, LPT